The scale works well and is easy to use and read, with accurate measurements comparable to office scales. They appreciate its compact size that fits in overhead bins, and consider it good value for money, with one customer noting it saved them from excess baggage fees. The built-in tape measure is helpful, and customers like its portability, with one mentioning it can be carried in a shirt pocket. Build quality receives mixed feedback, with some finding it solid while others say it feels cheaply made.