Customers find the countertop oven to be a wonderful addition to their kitchen, with a solid build quality that feels premium and is expected to last for years. They appreciate its size, with one customer noting it fits a standard quarter sheet pan, and find it easy to use with straightforward controls. The oven receives positive feedback for its baking capability, making great toast and being an awesome air fryer. While it heats up quickly and works beautifully, customers disagree on the cooking time, with some reporting it takes almost double the time indicated.